7General information■ Helpful hintsBefore taking your phone to a service pointQ: What can I do to resolve operation issues with my phone?A: Try the following:• Power off the phone and remove and replace the battery.• Restore the factory settings. Select Menu > Settings > Rest. factory sett.. Your documentsand files are not deleted.• Update the phone with Nokia Software Updater, if available. Visitwww.nokia.com/softwareupdate or your local Nokia web site.Access codesQ: What is my password for the lock, PIN, or PUK codes?A: The default lock code is 12345. If you forget or lose the lock code, contact yourphone dealer.If you forget or lose a PIN or PUK code, or, if you have not received such a code, contactyour service provider.Bluetooth connectivityQ: Why can’t I find a Bluetooth device?A: Try the following:• Check that both devices have activated Bluetooth connectivity.• Check that the distance between the two devices is not over 10 meters (33 feet) and thatthere are no walls or other obstructions between the devices.• Check that the other device is not in the hidden mode.• Check that both devices are compatible.CallsQ: How do I change the volume?A: To increase or decrease the volume during a call, press the scroll key up or down.Q: How do I change the ringing tone?A: Select Menu > Settings > Tones.
