[ 101 ]Troubleshooting22. TroubleshootingProblem Possible cause Possible solutionMy phone isn’tcharging.Charger and phone arenot properly connected.Check connectionbetween charger andphone/charger standand phone.Charger is not properlyplugged in.Make sure charger isproperly plugged intowall outlet.My phone isn’tmaking/answeringcalls.Battery is not charged. Charge the battery.Poor signal strength If you are indoors, movetoward a window.Outside of service area. Change locations untilthe phone displaysservice available.I can’t listen to myvoice messages.You don’t have voicemail service.Call your wirelessservice provider.You have not set upyour voice mailbox withyour service provider.Call your wirelessservice provider.You have not saved yourvoice mail number inyour phone.See page 32.The voice mail numberyou have saved isincorrect.Call your wirelessservice provider.You have forgotten yourpassword or are enteringit incorrectly.Call your wirelessservice provider.
