Q: How do I close an application that is not responding?A: Press and hold the menu key. Select and hold the application icon, and selectExit.Q: Why do images look smudgy?A: Ensure that the camera lens protection windows are clean.Q: Why do missing, discoloured, or bright dots appear on the screenevery time I switch on my device?A: This is a characteristic of this type of display. Some displays may contain pixelsor dots that remain on or off. This is normal, not a fault.Q: Why can’t I find my friend’s device while using Bluetoothconnectivity?A: Check that both devices are compatible, have activated Bluetooth connectivity,and are not in hidden mode. Check also that the distance between the two devicesis not over 10 metres (33 feet) and that there are no walls or other obstructionsbetween the devices.Q: Why can’t I end a Bluetooth connection?A: If another device is connected to your device, you can end the connection fromthe other device or deactivate Bluetooth connectivity in your device. SelectMenu > Settings and Connectivity > Bluetooth > Bluetooth > Off.Q: What do I do if the memory is full?A: Delete items from the memory. If Not enough memory to perform operation.Delete some data first. or Memory low. Delete some data from phonememory. is displayed when you are deleting several items at the same time, deleteitems one by one, beginning with the smallest items.Q: Why can’t I select a contact for my message?A: The contact card does not have a phone number, address, or e-mail address.Select Menu > Contacts and the relevant contact, and edit the contact card.Q: How can I end the data connection when the device starts a dataconnection again and again?A: The device may be trying to retrieve a multimedia message from the multimediamessage centre. To stop the device from making a data connection, select Menu >Messaging and Options > Settings > Multimedia message > Multimediaretrieval. Select Manual to have the multimedia messaging centre save messagesto be retrieved later, or Off to ignore all incoming multimedia messages. If youTroubleshooting© 2010 Nokia. All rights reserved. 10511/09/2010FCC Draft