Nokia FastMile User Manual

Also see for FastMile: User manual Installation guide

Contents

Nokia FastMile User Manual Manual pdf 80 page image

Nokia FastMile Outdoor Unit User Manual TroubleshootingIssue: 01P03 3TG-00088-AAAA-TCZZA 857 Troubleshooting7.1 Potential problems during installation and startup phase7.2 Potential problems during execution phase7.1 Potential problems during installation andstartup phaseThe following are potential problems that can occur during the installation and startupphase.7.1.1 Nokia FastMile Outdoor Unit cannot attach to LTEnetwork due to hardware mismatchThis issue can be due to E-UTRA band support mismatch between the NokiaFastMile Outdoor Unit and LTE network because the Nokia FastMile Outdoor Unit isnot the correct variant for the E-UTRA band of the LTE network.Check the variants listed in section 5.3 to see if the variant you are installing supportsthe E-UTRA band of the LTE network. If there is a mismatch, change the NokiaFastMile Outdoor Unit to a variant that supports the E-UTRA band of the LTEnetwork. If the variant is correct, contact operator.7.1.2 Failed to get Base Station LocationOne possible cause of this error, visible on Augmented Reality View, is the input ofwrong Subscription ID at login step to the Nokia Altiplano FastMile Controller.By pressing Retry button problem persists.In order to overcome this issue, press Back option until you reach login step andenter again a valid Subscription ID.7.2 Potential problems during execution phaseThe following are potential problems that can occur during the execution phase.