Find your model number and serial number (IMEI)If you need to contact your care point or your service provider, you may need info such as the model number and the serialnumber (IMEI). To see the info, tap Settings > about.You can also find the info on your phone label, which is located under the SIM holder.To open the SIM holder, push the SIM door key into the hole until the holder is released, and pull the holder out.To see the phone label tray, put the door key into the hole on the side of the tray, and pull the tray out.Product and safety infoNetwork services and costsYou can only use your device on the LTE 800, 900, 1800, 2100, 2600; UMTS 850, 900, 1900, 2100; and GSM 850, 900, 1800, 1900MHz networks. Support for LTE networks may have been disabled on your device depending on your country or serviceprovider. You need a subscription with a service provider.Using some features and downloading content require a network connection and may result in data costs. You may also needto subscribe to some features.Important: 4G/LTE might not be supported by your network service provider or by the service provider you are usingwhen traveling. In these cases, you may not be able to make or receive calls, send or receive messages or use mobile dataconnections. To make sure your device works seamlessly when full 4G/LTE service is not available, it is recommendedthat you change the highest connection speed from 4G to 3G. To do this, swipe left on the start screen, and tapSettings > mobile+SIM. Switch Highest connection speed to 3G.For more info, contact your network service provider.Make an emergency callImportant: Connections in all conditions cannot be guaranteed. Never rely solely on any wireless phone for essentialcommunications like medical emergencies.Before making the call:• Switch the phone on.• If the phone screen and keys are locked, unlock them.• Move to a place with adequate signal strength.1. Press , and tap > .2. Type in the official emergency number for your present location. Emergency call numbers vary by location.3. Tap call.4. Give the necessary info as accurately as possible. Do not end the call until given permission to do so.© 2015 Microsoft Mobile. All rights reserved. 116