Nokia Lumia 928 User Manual

Also see for Lumia 928: User guide

Contents

Nokia Lumia 928: Safety and Warranty67Chapter 18You must inform Nokia or a Nokia authorized service center of the issueaffecting your Product within a reasonable time from noticing it andalways before the applicable warranty period expires (see section 2above).4. WHAT THIS WARRANTY DOES NOT COVERNokia does not provide this Warranty for the following:• User guides;• Any third party software, settings, content, data, or links installedor downloaded onto your Product at any time;• Nokia and third party services or enabling clients (please read theterms and conditions that may accompany the services to reviewyour applicable rights and obligations);• Normal wear and tear;• Reduced charging capacity of the battery, which is a result of thenatural end of life process of batteries;• Defects or damage caused by: (a) misuse, (b) not using your Prod-uct in accordance with the user guide, (c) using your Product with,or connecting it to, any product, accessory, software, or servicenot manufactured or supplied by Nokia, (d) any products combinedwith your Product by a third party, or (e) other acts beyond Nokia’sreasonable control;• Pixel defects in your Product’s display that are within the scopeof industry standards. For more information on pixel defects andindustry standards, please visit www.nokia.com.• Damage caused by hacking, cracking, viruses, or other malware, orby unauthorized access to services, accounts, computer systems ornetworks;This Warranty is not valid if:• Your Product has been (a) opened, modifi ed, or repaired withoutNokia’s authorisation, or (b) repaired with unauthorized spare parts;• Your Product’s serial number, the mobile accessory date code, orthe IMEI number has been removed, erased, defaced, altered or ifthese are illegible in any way.• The software your Product runs on has been modified.For the purposes of this Warranty, all software that Nokia has prein-stalled on the Product and which is necessary for its normal operationis considered Nokia software. Nokia does not warrant that any Nokiasoftware (including updates and upgrades) provided with, in, or foryour Product will meet your requirements, work in combination withany hardware or software not provided by Nokia, that the operation ofNokia software will be uninterrupted or error free or that any defects inthe software are correctable or will be corrected.For Nokia software related defects, Nokia or a Nokia authorized servicecentre will make available the latest version of the Nokia software forreinstallation on your Product. Some Nokia software may be subject toseparate licence terms. Please refer to local Nokia web pages (whereavailable) or the license terms, which apply to the Nokia software, forinformation on support that may be available for it.5. OTHER IMPORTANT NOTICESAn independent operator provides the SIM card and the cellular or othernetwork or system on which your Product operates. Therefore, Nokiadoes not assume any responsibility for the operation, availability, cover-age, services, or range of the cellular or other networks or systems.Before Nokia or a Nokia authorized service center can repair or replaceyour Product, the operator may need to unlock the SIM-lock or otherlock that may lock your Product to a specific network or operator. Inthese situations, please first contact your operator and request it tounlock your Product.All parts of your Product that Nokia has replaced become Nokia’s prop-erty. When repairing or replacing your Product, Nokia may use new orre-conditioned parts or products.If this Warranty does not cover your Product or the issue based onwhich it requires service, Nokia and its authorized service centers re-serve the right to charge for the repair or replacement of your Product,as well as a handling fee.Your Product may contain country specific elements, including soft-