TroubleshootingQ: What is my password for the lock, PIN, or PUKcodes?A: The default lock code is 12345. If you forget the lockcode, contact your device dealer. If you forget a PIN or PUKcode, or if you have not received such a code, contact yournetwork service provider. For information aboutpasswords, contact your access point provider, forexample, a commercial internet service provider (ISP) ornetwork service provider.Q: How do I close an application that is notresponding?A: Press and hold the menu key. To close an application,scroll to it, and press C . Pressing C does not close Musicplayer. To close music player, select it from the list, andOptions > Exit.Q: Why do images look smudgy?A: Ensure that the camera lens protection windows areclean.Q: Why do missing, discoloured, or bright dotsappear on the screen every time I turn on mydevice?A: This is a characteristic of this type of display. Somedisplays may contain pixels or dots that remain on or off.This is normal, not a fault.Q: Why can't my device establish a GPSconnection?A: Find more information about GPS, GPS receiver,satellite signals, and location information in this userguide.Q: Why can’t I find my friend’s device while usingBluetooth connectivity?A: Check that both devices are compatible, have activatedBluetooth connectivity, and are not in hidden mode.Check also that the distance between the two devices isnot over 10 metres (33 feet) and that there are no wallsor other obstructions between the devices.Q: Why can’t I end a Bluetooth connection?A: If another device is connected to your device, you canend the connection from the other device or deactivate© 2009 Nokia. All rights reserved.164
