Troubleshooting120 Copyright © 2005 Nokia. All rights reserved.MessagingQ: Why can’t I select a contact?A: The contact card may not have a phone number or ane-mail address. Add the missing information to thecontact card in Contacts.Entries that are saved only on the SIM card are not shownin the contacts directory. To copy contacts from the SIMcard to Contacts, see ‘Copy contacts’, p. 39.CameraQ: Why do images look smudgy?A: Ensure that the camera lens protection window is clean.Q: Why is the camera application not in the main menu?A: In the standby mode, the camera application is startedwhen you activate the Imaging mode or the Camera mode.See ‘Modes’, p. 12.CalendarQ: Why are the week numbers missing?A: If you have changed the calendar settings so that the weekstarts on a day other than Monday, the week numbers arenot shown.Browser servicesQ: What do I do if the following message is displayed: Novalid access point defined. Define one in Web settings.?A: Insert the correct browser settings. Contact your serviceprovider for instructions.LogQ: Why does the log appear empty?A: You may have activated a filter, and no communicationevents fitting that filter have been logged. To see all events,press , and select My own > Log. Scroll right, and selectOptions > Filter > All communication.Q: How do I delete my log information?A: To clear the log, press , and select My own > Log. Scrollright, and select Options > Clear log or go to Settings >Log duration > No log. These will erase the log contents,recent calls register, and message delivery reportspermanently.PC connectivityQ: Why do I have problems in connecting the phone to my PC?A: Make sure that Nokia PC Suite is installed and running onyour PC. See the User Guide for Nokia PC Suite on theCD-ROM. If Nokia PC Suite is installed and running, youcan use Nokia Get connected wizard available in Nokia PCSuite to connect to your PC. For further information onhow to use Nokia PC Suite, see the help function on NokiaPC Suite or visit the support pages at www.nokia.com.Access codesQ: What is my password for the lock, PIN, or PUK codes?A: The default lock code is 12345. If you forget or lose the lockcode, contact your phone dealer.If you forget or lose a PIN or PUK code, or if you have notreceived such a code, contact your network service