Nokia N97 User Manual
Also see for N97: DatasheetUser guideUser guideUser guideUser guide
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Contents
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TroubleshootingTo view frequently asked questions about your device, seethe product support pages at www.nokia.com/support.Q: What is my password for the lock, PIN, or PUK codes?A: The default lock code is 12345. If you forget the lock code,contact your device dealer. If you forget a PIN or PUK code, orif you have not received such a code, contact your networkservice provider.For information about passwords, contact your access pointprovider, for example, a commercial internet service provider(ISP) or network service provider.Q: How do I close an application that is not responding?A: Select Options > Show open apps., and go to theapplication using the menu key. Press and hold the menu keyto open the application, and select Options > Exit.Q: Why do images look smudgy?A: Ensure that the camera lens protection windows are clean.Q: Why do missing, discoloured, or bright dots appearon the screen every time I switch on my device?A: This is a characteristic of this type of display. Some displaysmay contain pixels or dots that remain on or off. This isnormal, not a fault.Q: Why can't my Nokia device establish a GPSconnection?A: Establishing a GPS connection may take from a couple ofseconds to several minutes. Establishing a GPS connection ina vehicle may take longer. If you are indoors, go outdoors toreceive a better signal. If you are outdoors, move to a moreopen space. Ensure that your hand does not cover the GPSantenna of your device. If the weather conditions are bad,the signal strength may be affected. Some vehicles havetinted (athermic) windows, which may block the satellitesignals.Q: Why can’t I find my friend’s device while usingBluetooth connectivity?A: Check that both devices are compatible, have activatedBluetooth connectivity, and are not in hidden mode. Checkalso that the distance between the two devices is not over 10metres (33 feet) and that there are no walls or otherobstructions between the devices.Troubleshooting 133 |
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