Q: Why can't my Nokia device establish a GPS connection?A: Establishing a GPS connection may take from a couple of seconds to severalminutes. Establishing a GPS connection in a vehicle may take longer. If you areindoors, go outdoors to receive a better signal. If you are outdoors, move to a moreopen space. Ensure that your hand does not cover the GPS antenna of your device.If the weather conditions are bad, the signal strength may be affected. Somevehicles have tinted (athermic) windows, which may block the satellite signals.Q: Why can’t I find my friend’s device while using Bluetooth connectivity?A: Check that both devices are compatible, have activated Bluetooth connectivity,and are not in hidden mode. Check also that the distance between the two devicesis not over 10 metres (33 feet) and that there are no walls or other obstructionsbetween the devices.Q: Why can’t I end a Bluetooth connection?A: If another device is connected to your device, you can end the connection fromthe other device or deactivate Bluetooth connectivity in your device. SelectMenu > Settings and Connectivity > Bluetooth > Bluetooth > Off.Q: Why can't I see a wireless LAN (WLAN) access point even though I know I'mwithin its range?A: The WLAN access point may use a hidden service set identifier (SSID). You canonly access networks that use a hidden SSID if you know the correct SSID, and havecreated a WLAN internet access point for the network on your Nokia device.Troubleshooting 195© 2009 Nokia. All rights reserved. 195
