Analog Input SmartLeadP-811 Rev B (May 2019)2513 Service and Repair13.1 Availability of Circuit Diagrams and Component ListsNoraxon will make available on request circuit schematics, component parts lists and calibrationinstructions to assist qualified technical personnel in the service and maintenance of the UltiumSmartLeads, where applicable.13.2 Warranty InformationNoraxon equipment including optional items is guaranteed to be free from defects in material andworkmanship for 1 year from the date of purchase. The warrant period begins on the date ofproduct shipment from Scottsdale, Arizona.Warranty coverage does not apply to damage incurred through accident, alteration, abuse or failureto follow instructions contained in this document.An optional extended warranty is available. Please contact Noraxon USA for further details.13.3 Submitting Technical Support RequestsA Support Request can be submitted using the online form available at this link:https://www.noraxon.com/support-learn/support-request/Provide all information requested by the form including a detailed description of the problem beingexperienced and your telephone number or e-mail address.13.4 Returning EquipmentBe sure to obtain an RMA Number (return material authorization) before returning any equipment.Completing the online service request form will assign an RMA Number. Otherwise contactNoraxon USA.https://www.noraxon.com/support-learn/rma-request/Send the equipment postage prepaid and insured to the address below. Include the RMA Numberon the shipment label. Mark the package “Goods to be repaired – Made in USA” to avoidunnecessary customs charges. (Beware listing a Customs or Insurance value of $5,000.00 USD ormore will result in a delay at United States Customs.)Noraxon USA15770 N. Greenway-Hayden LoopSuite 100Scottsdale, AZ