BioMonitor SmartLeadP852 Rev B (April 2019) 1511.2 Maintenance by Qualified IndividualsThe following activities should only be undertaken by PC support (IT) personnel, equipmenttechnicians or those with suitable training.11.3 Companion Software Updates• Perform a backup of the data folders to a separate drive as a precaution.• Click on the Patch/Update link provided in the email or as given on the Noraxon website.• Download the Patch/Update file.• To install the Patch/Update, click “Run” on the dialog box. No password is required.AttentionAll EMG sensors should be fully charged before a firmware update is performed.Symptom: Problem with the EMG Sensor recognizing the SmartLeadPossible Reason Remedial ActionSmartLead is disconnected or loose Check that the SmartLead is inserted FullyFirmware in the Sensor is outdated. The EMGSensor Status LED may be solid Yellow.Sensor firmware is periodically updated to supportnewly designed SmartLeads. Make sure you haveinstalled the latest version of MR3 and run afirmware update if needed.12 Troubleshooting