9 N3104, N3141, N3150 Models#LightsProblem Possible Cause Take Action7 Unit in Manual DCmode - "no enginerunning" displayed■ Bad DC input source■ Bad power control boardand/or LCD displayRun ErrorCode 7 Test8 AC heating elementfailure■ Bad AC input source■ DC heater failure■ Bad fuse■ Bad power control boardand/or LCD displayRun ErrorCode 8 Test9 AC heater is On -should be Off■ Bad power control boardand/or LCD displayRun ErrorCode 9 Test10 AC supply is out ofrange(108-132 VAC)■ Bad AC input source■ Bad power control boardand/or LCD displayRun ErrorCode 10Test11 No energy source inAuto mode■ No power source isavailable■ Bad power control boardand/or LCD displayRun ErrorCode 11 Test12 Power control boardand LCD displayloose communication■ Bad communication cable■ Bad power control boardand/or LCD displayRun ErrorCode 12Test13 Thermistor failure;unit is being con-trolled by backupoperating system(BOS)■ Bad thermistor■ Bad thermistor cable■ Bad power control boardand/or LCD displayRun ErrorCode 13Test18 Unit not able to start ■ Bad DC input source■ Bad power control boardand/or LCD displayRun ErrorCode 18TestControl Panel Error CodesProblem Possible Cause Take ActionDoes not coolproperly in DCmode; no errorcode display■ Bad DC input source■ Bad DC heater■ Bad power controlboard and/or LCDcontrol boardPerform Test ADoes not coolproperly in ACmode; no errorcode display■ Bad AC input source■ Bad AC heater■ Bad power controlboard and/or LCDcontrol boardPerform Test BDoes not coolproperly in gasmode; no errorcode display■ Dirty burner orifice■ Bad thermistor■ Bad flue tubePerform Test CUnit gets toocold■ Bad thermistorposition■ Faulty thermostat■ Faulty ControlModule.Perform Test DUnit builds frostinside■ Needs to bedefrosted■ Door not closed■ Damaged doorgasket/sealPerform Test ETroubleshooting Symptom ChartFig. 9: Troubleshooting Sympton ChartError Code TestsError Code 1Unit sensesflame whengas mode isnot selectedIs DC voltage at gasvalve solenoid?NoSTARTTurn unit offand on.Problem solved?Replace LCD display.YesIs unit productiondate prior to Jan. 4,2013?YesReplace gas valve.NoReplace powercontrol board.Problem solved.YesYesRepair is complete.NoBe sure you have followed the "Diag-nostic Pre-Checks" before continuing.Once the problem is corrected, youMUST power the refrigerator off andon to clear the fault code display.NOTICE