21Known IssuesZone Paging• (167) If you create a custom zone that has the same name as a zone thatis imported from LDAP, the Application Gateway creates one zone perextension.Workaround: Remove the extra zones and create a custom zone witha unique name.• (196) The Application Gateway Administration Tool enables you tocreate multiple paging zones with the same name. You will see theduplicate names listed on Operation > Voice Office > Paging.• (470) If you toggle an extension’s license status from Licensed toUnlicensed in the Application Gateway License Monitor, the extensionwill continue to receive zone pages.Workaround: Remove the unlicensed extension from paging zones.• (685) If a user stops playing a page and then immediately receives apage from another phone, the user’s phone continues to display thename of the sender of the stopped page and not the current page. Thisis a display problem only; the page plays as expected.• (796) If you toggle an extension’s license status from Licensed toUnlicensed in the Application Gateway License Monitor, the extensionwill appear multiple times in any zones created from an LDAP source.This is a display issue only.Workaround: Resynchronize the Application Gateway with the LDAPserver to update the display.• (1596) On IP Phones 2002 and 2004, pressing the Expand key results inthe display of an incoming page complete message with an Exit keyand does not return the phone user to the previously displayed screen.The Exit key returns the user to the Voice Office menu.• (1598) When an IP Phone 2007, 1120E, or 1140E (GXAS) is switched toTPS, 20 seconds must elapse before the phone will allow theApplication Gateway to push to it. This security feature results in aphone missing a page sent during that 20 seconds. Voice Officecurrently provides no interface for retrieving missed pages.• (1815) Adding a second zone in the Add/Edit Zone windowoverwrites the first zone.Workaround: After adding a zone, close the Add/Edit Zone windowbefore adding another zone.• (2355) If an alert is broadcast while a page is active, the page audio isdropped.