Nortel 1000 Release Note

Also see for 2000: Administration guide Pre-installation instructions Quick start guide Integration guide Using

Nortel 1000 Release Note Manual pdf 27 page image

23Release NotesKnown IssuesKnown IssuesVoice Office Application Suite• (353) If the Application Gateway is unaware of a phone’s DN and thephone attempts to access the Application Gateway, the phone will notbe included in the available extensions list on Operation > Voice Office> Zone Paging after a synchronization with the signaling server.Workaround: Reboot the Application Gateway to refresh the availableextensions list.• (370) The Application Gateway does not display the customApplication Menu label or custom Exit keys on IP Phone 2007 in GXASmode.• (701) If a phone is unable to reach the Application Gateway and alsodisplays the results of Voice Office activity performed on anotherphone, restart the Application Gateway.• (704) After the Application Gateway restarts, an IP Phone 2007 inGXAS mode cannot reconnect to the Application Gateway.Workaround: To reconnect to the Application Gateway, either pick upthe phone’s handset or reboot the phone.• (760) If a Nortel IP telephone user hangs up the handset when viewingthe Express Directory or the Visual Voicemail messages list, thetelephone exits from the voice office application and returns to themain Nortel display.Workaround: Press the feature key to return to the Voice Officeapplication.• (3841) The behavior of an Exit soft key added to the Voice Office Menudiffers for GXAS and XAS modes. For GXAS, the Exit soft key alwaysreturns the user to the telephony system, even if a URL is specified.For XAS, the Exit soft key always leads to the specified URL, even ifno URL is specified.• (3862) If the datasource server is unreachable after an ApplicationGateway upgrade, licensed phones are unable to reconnect to theApplication Gateway until the datasource server is back online andthe Application Gateway resynchronizes with it.