Terms you should know141Hold keyA fixed key used to place an active call on hold.Information displayAny display of call activity, lists, prompts, and status of calls.On the IP Phone 2002, the information area is a 1-line by24-character display. If the text message exceeds this area, ascroll arrow icon indicates that you must use the scroll keys toview the remaining text.Information lineA 1-line by 24-character area that displays date and time or appli-cation information.Interrupted dial toneA broken or pulsed dial tone, heard when you access somefeatures on your telephone.IP Phone Key Expansion Module (KEM)An optional hardware module which provides additional lineappearances and feature keys to your IP Phone. Up to two KEMscan be attached to your IP Phone 2002, providing a total of 48keys.Message (Inbox)A fixed key which connects to your voice messaging systemwhen the key is pressed.Message waiting indicator/Incoming call indicatorAn LCD or an LED that indicates the status of a feature by theflash, wink, steady on, or off.