Nortel 2002 User Manual
Also see for Networks IP Phone 2002: Installation and operationInstallation and operation guideFundamentalsFundamentalsInstallation and operation
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Contents
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Agent features26Contacting your supervisorUse the Supervisor feature to talk to your supervisor in the followingways:• “To answer a call from your supervisor:” on page 26• “To answer a call from your supervisor when on another call:” onpage 26• “To place a call to your supervisor:” on page 27• “To conference in your supervisor during a call in progress:” onpage 27• “To transfer a call to your supervisor during a call in progress:” onpage 27To answer a call from your supervisor:To answer a call from your supervisor when on another call:When the LCD next to the Supervisor keyflashes, press the Supervisor key.Note: The LCD remains lit as long asyou are on the call.The LCD next to the Supervisor key flashesand a buzzer sounds.1. Press the Hold key to put the current callon hold.(Hold) |
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