- 26 -Feature overviewNortel Communication Server 1000IP Softphone 3456 User GuideNN43080-100 01.026.0 12 June 2009Copyright © 2009 Nortel Networks4 If you entered more than one contact number, open the top-right drop-down menu and select the preferred default contact method that will beused when you double-click on the contact’s name in the address book.Note: If you enter a softphone number, you have the option of viewing thecontact’s availability. Select the Show this contact’s availability checkbox to enable this feature.5 Click OK.Viewing ContactsContacts are arranged into Groups in the Address Book panel. Eachcontact’s group allocation is determined when the contact profile is created,see the previous section, Creating Contacts (page 24). To view a contact’sprofile, simply click on their name in the Address Book panel.