Nortel Communication Server 1000IP Softphone 3456 User GuideNN43080-100 01.026.0 12 June 2009Copyright © 2009 Nortel NetworksContentsNew in this release 5Features 5Other changes 5Revision history 5Welcome 6Your new IP Softphone 3456 6Requirements 7Online help 7Nortel preferred configurations 7Related publications 7Feature overview 8Starting up 8Signing in 9Screen layout 9Making a call 10Receiving calls 12Placing calls on hold 13Hold and resume 14Mute 15Call Transfers 15Blind Transfer 16Announced Transfer 18Quick Transfer List 20Contacts 24Creating Contacts 24Viewing Contacts 26Dialling Contacts 27Conference Calls 28Managing Conference Calls 30Disbanding Conferences 31Suspending a Conference 31Voicemail 32