Nortel Analog Telephone User Manual

Contents

3User GuideAnalog Telephone User GuideThis guide explains how to make and answer calls and how to access features on analogtelephones.Features described in this guide are for analog telephones with a LINK or FLASH button.Note: Analog telephones in Europe or Australia will have a RECALL button instead of a LINK orFLASH button.If your telephone does not have a LINK, FLASH or RECALL button, you must use the HookSwitch (located under the handset). The Hook Switch must be pressed for approximately onehalf of one second.If your telephone does not have a • or £ button, you must use dialpad numbers. To indicate a• enter the number ⁄. To indicate a £ enter the number ‹.Making and answering callsCall Display InformationDepending on the system hardware/software configuration, Call Display information (CLID) forincoming external calls can be viewed on analog display telephones. Your system administratormust enable the CLID feature for your telephone in system programming.The name and number of an external caller appears on the telephone display after the first ring.Note: Not all analog display telephones are capable of showing name and number information.Contact your system administrator for more information on Call Display capabilities for yourtelephone.Making externalcalls1. Lift the handset.2. Dial the external code (or line pool code) to access an external line.3. Dial the telephone number.Contact your system administrator to confirm what external code or linepool code to use on your telephone.Making internalcalls1. Lift the handset.2. Dial the extension number.Contact your system administrator for a list of extension numbers.Answering calls Lift the handset to answer a call when your telephone rings.Making oranswering asecond callYou can have two calls active at the same time. Use LINK ¤ to switchbetween calls.To answer a second call while on another callPress LINK ¤ to answer the second call.The first call is automatically puton hold.To hold a call and make a second callPress LINK ¤ to put the first call on hold and dial the telephone numberof the second call.