Nortel BCM200 Configuration Manual

Also see for BCM200: Keycode Installation Guide Integration guide Overview Installation and maintenance guide Technical configuration guide

Contents

Nortel BCM200 Configuration Manual Manual pdf 26 page image

AT&T IP Flexible Reach ServiceNortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide© 2008 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&TKnowledge Ventures. Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.Issue 1.9 Page 26 of 365 TroubleshootingThis section provides some tips about troubleshooting problems5.1 System Monitoring with BCM MonitorA valuable application for performance monitoring is the BCM Monitor. It allowsthe BCM administrator to see the current status of various parts of the BCMsystem. Statistical information is provided on system throughput and otherperformance-related information, including system CPU usage (graph or tableformat) and memory usage (graph or table format).If a performance display is active, it is automatically updated with real-timeperformance information in user-selectable time increments.The focus of the real-time monitoring capabilities is:• Overall system status• Utilization of resources on the Media Services Card (e.g. signaling channelusage)• Operation of telephony applications (e.g., Messaging, Call Center, etc.).• IP telephony activity• D-channel monitoring for PRI, BRI and VoIP trunksFigure 19: System Monitoring ExampleThe BCM Monitor application can be downloaded to an administrator’s PC fromthe BCM and pointed at a specific BCM’s IP address for monitoring. Multiple