Nortel BCM200 Configuration Manual

Also see for BCM200: Keycode Installation Guide Integration guide Overview Installation and maintenance guide Technical configuration guide

Contents

Nortel BCM200 Configuration Manual Manual pdf 34 page image

AT&T IP Flexible Reach ServiceNortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide© 2008 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&TKnowledge Ventures. Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.Issue 1.9 Page 34 of 36• The category of logs you want to transfer, such as Sensitive Informationlogs• A schedule for a log file transferYou can also transfer log files using the BCM Web page if you cannot access theBCM Element Manager. After you transfer the log archives, several options areavailable to you for extracting the log file information and for viewing the logfiles. If you are using the BCM Element Manager (recommended), the LogBrowser prompts you to extract the actual log files from the .tar file. If youprefer, you can use the WinZip application to expand the .tar file into its includedlog files. As an alternative to using the BCM Element Manager Log Browser, youcan use an application such as WordPad to view the log files.Using the BCM Element Manager Log Browser to view extracted log files givesyou the ability to view information in a way that suits you; for example, you canfilter and sort information according to priority, time, message, and so on.Figure 27: Log Management ScreenWhen you first suspect a problem with your BCM, it is important that you go intothe “Log Management” screen and download the log file to your PC. Even if youend up resolving the issue, it is good to know that this information has beencaptured.

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