166 Symposium Call Center ServerInstalling the server software Standard 7.02Step 6. Install pcAnywhere version 11.0.1IntroductionOne licensed copy of pcAnywhere version 11.0.1 for host computers only isprovided for the server on the NTJK08BA pcAnywhere Host-Only CD. Thissoftware license enables you to configure the server as the host computer inremote control sessions (that is, the computer to which remote computersconnect).1. To install the remote format of pcAnywhere version 11.0.1 on the server,you must purchase a remote license for the server. Since most users onlyrequire that the server act as a host computer, this chapter outlines theinstallation and configuration of only the host format of the pcAnywheresoftware. For information on the installation and configuration of theremote format, consult the pcAnywhere web site at www.symantec.com/pcanywhere.2. To install pcAnywhere version 11.0.1 on the client PC, you must purchase aseparate license for the client PC.3. You do not have to manually uninstall previous versions of pcAnywherebefore installing pcAnywhere 11.0.1; the pcAnywhere 11.0.1 installationwizard automatically uninstalls previous versions of pcAnywhere beforecontinuing with the installation.Note: You may be required to restart the server after uninstalling a previousversion of pcAnywhere.If the installation wizard asks if you want to preserve configuration datafrom a previous version after the uninstallation, select No. Configurationdata from previous versions of pcAnywhere is incompatible withpcAnywhere version 11.4. You need Microsoft Internet Explorer 5.5 SP2 or later to run pcAnywhere.The installation program for pcAnywhere 11.0.1 checks your system forIE5.5 SP2 or later before proceeding with the installation. If it is required,you can obtain IE5.5 SP2 from the NTJK08BA CD.
