Nortel CallPilot Mini Release Note

Also see for CallPilot Mini: Quick reference guide Installation and maintenance guide Quick start guide Installation and maintenance guide Installation guide

Contents

Nortel CallPilot Mini Release Note Manual pdf 10 page image

4 Utilities4.1 CP System Backup-Restore Procedure1. Copy the executable file, CallPilotBRU.exe, from the CP Utilities zip file to a location onyour local PC.2. Select the Backup/Restore item under Operations in CallPilot Manager. Close thebrowser window. The CallPilot system will reboot automatically into safe mode.3. Create a directory on your PC to hold the files if performing a backup or getting log files.4. Run the Backup/Restore utility.5. The CallPilot boots up automatically once Backup/Restore is completed, and returns toits normal state.For specific instructions, please refer to the CallPilot Mini Installation and Maintenance Guide.4.2 CPModemSecure ToolTo activate the modem, follow the steps described in the CallPilot Modem Access.ppt document.1. You must configure the modem password and log in to the system administrator'smailbox using the modem password rather than the system administrator's password.Once the modem password has been accepted you will hear "one moment please"."One moment please" is played repeatedly while the system attempts to acquire theresources to enable the modem. If the resources can be acquired you will hear a "5, 4, 3,2, 1" countdown. This is your cue to transfer the call to your modem.2. If resources cannot be acquired you will hear "one moment please" repeated 5 timesfollowed by "exiting the system, goodbye".Issue 1.3 CallPilot Mini v1.6a Service Update Page 10 of 15Release Notes3. The user must be on an external line for the modem resources to be acquired. If the useris on an internal line the call will be dropped with "exiting the system, goodbye" after themodem password is accepted.