How to get help10Getting help from a specialist by using anExpress Routing CodeTo access some Nortel Technical Solutions Centers, you can use anExpress Routing Code (ERC) to quickly route your call to a specialist inyour Nortel product or service. To locate the ERC for your product orservice, go to:www.nortel.com/ercGetting help through a Nortel distributoror resellerIf you purchased a service contract for your Nortel product from adistributor or authorized reseller, contact the technical support staff forthat distributor or reseller.
