8 PrefaceNN46110-600Getting help from the Nortel Web siteThe best way to get technical support for Nortel products is from the NortelTechnical Support Web site:www.nortel.com/supportThis site provides quick access to software, documentation, bulletins, and tools toaddress issues with Nortel products. From this site, you can:• download software, documentation, and product bulletins• search the Technical Support Web site and the Nortel Knowledge Base foranswers to technical issues• sign up for automatic notification of new software and documentation forNortel equipment• open and manage technical support casesGetting help over the phone from a Nortel Solutions CenterIf you do not find the information you require on the Nortel Technical SupportWeb site, and you have a Nortel support contract, you can also get help over thephone from a Nortel Solutions Center.In North America, call 1-800-4NORTEL (1-800-466-7835).Outside North America, go to the following web site to obtain the phone numberfor your region:www.nortel.com/callusLatest documentation Nortel page for VPN Client documentationlocated at:www130.nortelnetworks.com/cgi-bin/eserv/cs/main.jsp?cscat=DOCUMENTATION&resetFilter=1&poid=12325Link to Takes you directly to the