20 Hard-copy technical manuals212629-AHard-copy technical manualsYou can print selected technical manuals and release notes free, directly from theInternet. Go to the www.nortelnetworks.com/documentation URL. Find theproduct for which you need documentation. Then locate the specific category andmodel or version for your hardware or software product. Use Adobe AcrobatReader to open the manuals and release notes, search for the sections you need,and print them on most standard printers. Go to Adobe* at the www.adobe.comURL to download a free copy of the Adobe Acrobat Reader*.You can purchase selected documentation sets, CDs, and technical publicationsthrough the Internet at the www1.fatbrain.com/documentation/nortel/ URL.How to get helpIf you purchased a service contract for your Nortel Networks product from adistributor or authorized reseller, contact the technical support staff for thatdistributor or reseller for assistance.If you purchased a Nortel Networks service program, contact one of the followingNortel Networks Technical Solutions Centers:An Express Routing Code (ERC) is available for many Nortel Networks productsand services. When you use an ERC, your call is routed to a technical supportperson who specializes in supporting that product or service. To locate an ERC foryour product or service, go to the www12.nortelnetworks.com/ URL and clickERC at the bottom of the page.Technical Solutions Center TelephoneEMEA (33) (4) 92-966-968North America (800) 4NORTEL or (800) 466-7835Asia Pacific (61) (2) 9927-8800China (800) 810-5000