274 Remote Gateway 9150 Installation and Administration GuideUsing Remote Gateway 9150 stations Standard 4.0HoldHow Hold works in host-controlled modeWhen you press Hold on a host-controlled call, the holding party receives theHold treatment defined on the host PBX. For example, if the host PBX isconfigured to play music to holding parties, then the holding party hears music.You can press any available call appearance key to place a new call.How Hold works in locally controlled modeNormally, you put a call on hold by pressing Hold. However, you can also put alocally controlled call automatically on hold by pressing the other local callappearance key. To use this feature, Auto Hold must be enabled on your station.If Auto Hold is not enabled, and you press a local call appearance key while acall is active on the other local call appearance key, that call is disconnected.When you press Hold on a locally controlled call, the holding party hearssilence. You can press any available call appearance key to place a new call.Call WaitingSince the Remote Gateway 9150 unit does not use host-controlled indicators andthe locally controlled indicators are not defined on the host PBX, there are neverany indicator conflicts when a call is presented to the station.However, since the host PBX is not aware when locally controlled calls areactive, the host PBX might try to present a call and ring your station while youare busy with a locally controlled call. The Remote Gateway 9150 unit alwayschecks the status of your station before ringing it. If your station is busy with acall, the alert tone is sounded instead.How Call Waiting works in host-controlled modeIf you are busy with a host-controlled call, incoming calls are handled asfollows: An incoming host-controlled call is directed to the call waiting key by thehost PBX. An incoming locally controlled call flashes the local call appearance keyindicator and sounds the alert tone.
