Section 2A: Installing the Sprint Mobile Broadband USB Modem 21(if it has not already been activated). See “Activating Your SprintMobile Broadband USB Modem” on page 25.Firmware UpdatesThe first time you attempt to connect your USB modem to yourcomputer, Sprint Connection Manager will check to ensure youhave the latest firmware installed. If Sprint Connection Managerdetects that your USB modem needs to be updated a “FirmwareUpdate” pop-up dialog appears.To update firmware1. If you are using a laptop, the AC power adapter must beplugged into your computer before proceeding.2. Click OK to launch the firmware update utility and updatethe firmware in your USB modem. The software installationbegins. This process takes approximately five minutes. Youmay stop the installation at any time by clicking Cancel.3. Once the firmware has been successfully downloaded, aconfirmation screen appears. Click OK to return to theSprint Connection Manager main user interface.4. When the firmware update is completed, it will reset the USBmodem. Please wait a few minutes to initialize the USBmodem from the Sprint network. If the USB modem has notbeen activated, it will automatically launch the Sprint VisionActivation Wizard.Note: During this time, the Sprint Connection Manager messagearea displays “Updating Hardware” and the Go button isdisabled.Caution: Do not disconnect the device from your computer until theinstallation process is complete. Failure to complete theprocess may result in serious errors.