Nuvo Concerto NV-I8GMS Installation Manual

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Nuvo Concerto NV-I8GMS Installation Manual Manual pdf 39 page image

37TroubleshootingSymptom Probable Cause RemedyOne of the zone Control Pads displays a“NuVoNet Not Detected” message.Zone CAT5 is plugged into the Accessoryjack on the back of the Control Pad insteadof the NuVoNet jack. Improperly wiredCAT5 Cable.Check the CAT5 connection at the back ofthe Control Pad. Plug the Control Paddirectly into the Network cable and intothe NuVoNet input on the GrandConcerto.The amplifier is plugged in and turned on,but the STAND BY LED is not lit and none ofthe system functions work.This is most likely caused by a blown fuseon the power supply.The fuse is accessed at the AC plug on theback of the amplifier. It requires a 4 amptime delay fuse.All of the system’s Control Pads display a“NuVoNet Not Detected” message.The MCU card internal to the GrandConcerto is damaged, or the data (blueand blue stripe) conductors on one or moreof the CAT5 cables are shorted or notmaking good contact in the RJ45Remove all of the CAT5 connections fromthe system and test cables one at a time.If the issue is a shorted CAT5, thesymptom will display when that cable isconnected to the system. A damagedMCU must be replaced by NuVo.With the Control Pads plugged in, thePOWER LED on the front of the amplifier willnot turn on.One or more improperly wired CAT5 cables. Make sure the amplifier is turned on. Testthat the POWER LED on the amplifierturns on when the Network Cable isunplugged. Next, unplug all the CAT5cables from the Allport and plug themback in one at a time until the badcable(s) is discovered.The IR repeater does not properly controlthe audio source equipment.One or more of the IR emitters are notproperly placed over the IR receiver on theaudio source equipment, or the IR outputnumber on the Grand Concerto does notcorrespond with the audio equipment youare controlling.Reposition the LED end of the emitter onthe face of the source equipment, so itis flashing directly over that source’s IRreceiver. Make sure the emitter pluggedinto IR Output #1 is actually going tosource #1 , and so on for sources 2-6.When the Control Pad is plugged in there isa loud pop through the speakers and theControl Pad does not work.Improperly wired CAT5 cable. Check that you are using the 568A or Bwiring standard (see section I: CrimpingCAT5 wire). The best way to know is touse a CAT5 tester.

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