OHAUS Valor 3000 Series Instruction Manual

Also see for Valor 3000: Instruction manual Service manual Instruction manual Instruction manual Quick start guide

Contents

Valor 3000 Series Scales EN-116. MAINTENANCE6.1 TroubleshootingThe following table lists common problems and possible causes and remedies.If the problem persists, contact Ohaus or your authorized dealer.TABLE 6-1. TROUBLESHOOTING.Symptom Possible Cause RemedyCannot turn on No power to scale Verify connections and voltage.Poor accuracy Improper calibration • UnstableenvironmentPerform calibration • Move scale tosuitable locationCannot calibrate Unstable environment •Incorrect calibration weightMove the scale to suitable location• Use correct calibration weightCannot accessmode Mode not enabled Enter menu and enable modeCannot access unit Unit not enabled Enter menu and enable unitErr 8.1 Pan has load during power on Remove weight from pan and re-zero.Err 8.2 Pan was removed prior topower on Install pan and re-zero.OVER Weight on pan exceedscapacity Remove weight from the panUNDER Pan was removed duringweighing Re-install panErr 9 Factory calibration datacorruptedContact Ohaus or an authorizedservice agent • Perform servicecalibrationREF Err Reference Weight is too small Use larger sampleLOWrEF Reference Weight is too low foraccurate percent weighing.Continue to weigh with lessaccurate results6.2 Service InformationIf the troubleshooting section does not resolve or describe your problem, contactyour authorized Ohaus service agent. For service assistance or technical support inthe United States call toll-free 1-800-526-0659 between 8.00 AM and 5:00 PMEST. An Ohaus product service specialist will be available to provide assistance.Outside the USA, please visit our web site, www.ohaus.com to locate the Ohausoffice nearest you.