Page: 62Service Guide OL830Chapter 4 Failure & Repair Analysis4.4 TROUBLESHOOTING TIPS4.4.01 Preliminary ChecksIs the product being operated under the proper ambient conditions?Does the paper being used meet the specifications for this product?Have the consumables been replaced as recommended?Have the consumables been installed properly?Are Okidata consumables being used?Is the LED Head Drive Time correctly set?Check the contacts and connections of the power supply board. If good contact is notmade atall connections and ground points, false diagnosis will occur.Examine the basic check points as directed in the Solutions manual.Gather as much information on the problem from the customer as possible.Perform inspections in conditions which resemble those in which the problem occurred.4.4.02 Tips For Preventing Image ProblemsDo not let anything touch the surface of the image drum.NEVER expose the image drum to direct sunlight.Do not touch the fuser unit. It is heated during operation. Oil from your skin may causeuneven fusing temperature.Do not expose the image drum to light for more than 5 minutes.Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA BusinessPartner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
