Oki 188 User Manual

66 • TroubleshootingProblem ____________________________________________Ink smears on the paper when I print narrow columns.SolutionsThe head gap could be too close. Check that the Head Gap Lever(1) is set correctly (see “Adjusting the Head Gap” on page 11).Problem ____________________________________________I've installed a new ribbon and the printing is smeared andstreaked.SolutionThe ribbon shield (1) is either loose or missing.1. Remove the ribbon cartridge and check the ribbon shield.2. If it is loose, secure it.3. If it is missing, find it and install it. If you cannot find it, see if youhave an old ribbon cartridge with the shield still on it. If so,remove the shield from it and put in on the current ribboncartridge. If not, replace the ribbon cartridge.