OkiLAN 8300e Network User’s Guide, C6000n and C6100 SeriesTroubleshooting - 123TroubleshootingThe network addresses used in this manual are shown for exampleonly. Network addresses used in your installation must begenerated from your own network.Self-diagnostic testPrinter does not print.Ensure the printer emulation is set to PS (if available) orAutomatic.NG is printed in the Self-diagnostic test.Confirm that the NIC is installed correctly in models that require anoptional NIC card and turn the printer off and on again.Ensure the network cable is correctly connected and connect to adifferent network segment, rerun the test and see if this cures thefault.EEPROM Check registers NG.Confirm that the NIC is installed correctly and turn the printer offand on again.Initialize the NIC.TCP/IPPrinter cannot find the network interface card.Turn the printer off and on again.Confirm the network interface is enabled on the printer.Check there is a response to the interface card command.Check the network cable is correctly connected.
