Oki B 410dn User Manual

Also see for B410DN: Configuration guide User guide Specifications Safety & warranty Setup guide

Oki B 410dn User Manual Manual pdf 74 page image

Troubleshooting > 74S OFTWARE PROBLEMSYour software (operating environment, applications and printer drivers) controls theprinting process. Make sure you have selected the right driver for use with your printer.See your software documentation for more information.HARDWARE PROBLEMSSYMPTOM PROBLEM SOLUTIONPrinting is garbled. Incorrect driver isinstalled.Install an appropriate driver.Printer’s output isbelow rated speed.Much of the printingdelays will be caused byyour application.Sometimes purely textdocuments will printslowly depending on theselected fonts and howthey are transferred tothe printer.For maximum speed, use text in yourdocument and use a printer resident font.Size of top marginincreases with eachpage printed.Creeping text. Numberof lines per page insoftware is not equal tonumber of lines perpage of printer.Many software packages assume 66 linesper page, but your printer’s default is 64.Adjust software accordingly, or set LINESPer PAGE in the soft control panel to equallines per page in your software.SYMPTOM PROBLEM SOLUTIONGraphic image printspartly on one page,partly on the next.Insufficient printermemory for this imageat this resolution.Change the resolution, reduce the imagesize, or install more memory in yourprinter.When you try toprint nothinghappens, but printerindicates it is readyto receive data.Configuration error. Check cable connection. If more than oneprinter is available, make sure your printerhas been selected.Garbage prints. Incorrect cableconfiguration. Also, seeSoftware Problems.Check cable configuration, continuity, andlength.Printer freezes ordisplays errormessage whencomputer isrebooted.Booting the computerwhile the printer is oncan cause acommunications error.Turn printer off before rebooting computer.Odours. Gases are given off byforms or adhesivespassing through the hotfusing unit.Make sure the forms you use can withstandheating, and provide adequate ventilation.Printer is on butmust warm upbefore a job isprinted.Power Save mode is seton to conserve energy.The fuser must heat upbefore you can beginprinting the next job.To eliminate warm up delay, change PowerSave setting.