Oki B 6100 User Manual
Also see for B 6100: Brochure & specsUser guideUser guideBrochure & specsTechnical manual
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Contents
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Oct 02Oki B6100 Installation Guide A-3Service and SupportService and SupportUnited States and CanadaOki Data is firmly committed to the satisfaction of our customers. If you have a problem thatyour customer documentation cannot solve, contact the listed sources for service or support.Sales and Service Dealers: United States and CanadaConsult the store location where you purchased your machine, or contact Oki Data for the loca-tion of the nearest Authorized Oki Data Service Dealer.■ Prices and minimum charges may vary.■ Proof of purchase is required for warranty work. Be sure to retain your purchase docu-ments.Telephone Support: United States and CanadaOki Data Customer Information SystemAutomated Attendant1-800-654-3282 (1-800-OKI-DATA)Toll Free in the U.S. and CanadaFor quick answers to commonly-asked questions, the Automated Attendant is available 24hours a day, 7 days a week. The system can provide immediate assistance with:■ Basic operating procedures■ Sales and service referrals■ Parts and consumable referrals■ Product informationCustomer Support Professionals1-800-654-3282 (1-800-OKI-DATA)Toll Free in the U.S. and CanadaCustomer Support Professionals are available 24 hours a day, 7 days a week. Please be sure thatyou are calling from a telephone close to your machine so you can describe your problem accu-rately.Our Customer Support Professionals are trained on all current OKI products. They can answeryour questions regarding:■ Locations of sales and service dealers■ Installation of your machine■ Usage/normal maintenance of your machine■ Error message interpretation/solutions■ Parts and supplies identification■ Consumer relations |
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