TROUBLESHOOTING > 767. The printer will warm up and commence printing when ready.The page lost through the jam will normally be reprinted.PRINT QUALITY PROBLEMSBefore consulting a service representative regarding a print qualityproblem, check the table below to see if there is a solution, or somethingyou might have overlooked.NOTEIf the edge of the jammed paper protrudes (or can be seen) from the exit,reinstall the image drum, close the top cover and switch the printer on.Remove the jammed paper from the exit when the exit roller begins rotatingafter a few seconds after switching on. However, if the jammed paper cannotbe removed, contact a service representative.Symptom Problem SolutionBlank sheets printed. Image drum cartridge notproperly installed.Reinstall image drum cartridge.Empty or missing tonercartridge.Install new toner cartridge.Entire page printsfaintly.Empty toner cartridge.Pages get fainter whentoner is used up.Install new toner cartridge.LED array is dirty. Clean LED array.Page has greybackground.Static electricity,generally from dryenvironments, causestoner to stick tobackground.Change paper to a smoother laser bond oruse a humidifier.Page prints all black. Hardware problem. Contact service.Page has repetitivemarks.Damaged image drumcartridge causesrepetitive marks every1.6 inches (4.06 cm) dueto surface nicks andscratches.Generate a cleaning page, repetitive marksmay be temporary.Oblong area of faintprint appears on eachpage.Drop out caused by usingpaper exposed to highhumidity.Change paper stocks, check paper storageenvironment or use a dehumidifier; checktoner level.