Oki B4350 Service Manual

Also see for B 4350N: Configuration guide Warranty and legal guide Installation instructions Installation instructions Installation instructions

Contents

Oki B4350 Service Manual Manual pdf 130 page image

42641101TH Rev.1 147 /Oki Data CONFIDENTIAL4.3 Troubleshooting MethodWhen a problem occurs, go through the troubleshooting according to the following procedure.4.3.1 LCD Status Message ListThe listing of the statuses and problems displayed in the form of messages on the LCD is provided inTable 4-1.Table 4-1Problem occursProblem displayed bythe LCD messageTroubleshootingaccording to the LCDStatus Message List(see 4.3.1)Carry out detailedtroubleshootingaccording to theTroubleshooting Flow(see 4.3.1)Classification LCD Status Message Description Recovery methodJam error(feeding)Jam error(ejection)Paper size errorTray paper outPaper sizerequestNotifies of occurrence ofjam while the paper isbeing fed from HighCapacity Second PaperFeeder.Scroll disply.Notifies of occurrence ofjam while the paper isbeing ejected from theprinter.Scroll disply.Notifies of incorrect sizepaper feeding from HighCapacity Second PaperFeeder.Scroll disply.Notifies of no paper stateof the High CapacitySecond Paper feeder.Scroll disply.Notifies of correct papersize for the High capacitySecond Paper Feeder.Scroll disply.OPEN UPPERCOVERPAPER JAMCHECK TRAY2PAPER JAMOPEN UPPERCOVEREXIT JAMOPEN UPPERCOVERPAPER SIZEERRORLOAD mmmmTRAY2 EMPTYmmmm : Papre size(A4, Letter, Legal,etc.)CHANGE PAPERTO mmmm/ppppTRAY2 SIZEMISMATCHmmmm : Papre size(A4, Letter, Legal,etc.)pppp : Media Type(Plain, Transparency,etc.)• Check the paper in the High CapacitySecond Paper Feeder.Carry out the recovery printing byopening and closing the cover, andturn the error display off.• When the problem occurs frequently,go through the Troubleshooting.• Check the paper in the printer. Carryout the recovery printing by openingand closing the cover, and turn theerror display off.• Check the paper in the High CapacitySecond Paper Feeder.Also check to see if there was afeeding of multiple sheets.Carry out the recovery printing byopening and closing the cover, andturn the error display off.• Load the paper in High CapacitySecond Paper Feeder.• Load the requested size paper in theHigh Capacity Second PaperFeeder.