C5100 Troubleshooting • 143P ROBLEMS PRINTING FROM WINDOWSCannot configure for USB connection.NOTE• Windows 95 and Windows NT 4.0 do not support USB.• Windows 98 upgraded from Windows 95 may not supportUSB.• Windows 98 original installation and Windows Me, 2000,and XP all support USB.Possible cause RemedyComputer does notsupport USB interface.Check if there is a USB controller in theWindows device manager.USB cable does not meetspecifications.Use USB cable to specification Ver.1.1.Interface is disabled. Check that USB interface is set to Enable in themenu (USB MENU → USB → ENABLE).Configuration procedurewas not correctlyfollowed or cancelled.Configure again from the beginning.USB cable isdisconnected or faulty.Reconnect or try another cable.A USB hub is being used. The printer cannot be used with a USB hub.Connect the printer and computer directly.
