C7350/7550 User’s Guide: Troubleshooting • 531USB ProblemsCannot configure for USB connectionNOTE• Windows 95 and NT 4.0 do not support USB.• Windows 98 upgraded from Windows 95 may notsupport USB.• Windows 98 original installation and Windows Me,2000, and XP all support USB.Possible cause RemedyComputer does notsupport USBinterface.Check if there is a USB controller in the Windowsdevice manager.USB cable does notmeetspecifications.Use USB cable to specification Ver.1.1.Interface isdisabled.Check that USB interface is set to Enable.Configurationprocedure was notcorrectly followedor cancelled.Configure again from the beginning.USB cable isdisconnected orfaulty.Reconnect or try another cable.A USB hub is beingused.The printer cannot be used with a USB hub.Connect the printer and computer directly.
