C9600 User’s Guide> 63TROUBLESHOOTINGThis section provides information to help you deal with problemsthat may arise when using the printer. The following paragraphsdescribe actions to take in the event of a paper jam and how to dealwith unsatisfactory print results. Display panel messages aboutpaper jams and relevant actions are given in this section while a listof other typical messages and suggested responses is given in“Appendix A – Display Panel Messages” on page 102.PAPER JAMS – PRINTERIf a paper jam occurs, a message appears on the display panel in theprinter Control Panel. You can press the Help button to displayguidance on how to clear the jam.For full details of clearing jams, refer to the following paragraphs,which correspond to the paper jam messages.OPEN COVER, PAPER JAM, TTTTTT SIDE COVERTray 1, or any one of Tray 2 to Tray 5 (if installed), can appear inplace of the tttttt characters in the display panel message. In thisexample Tray 1 is used, the procedure being similar for all othertrays.1. Squeeze the catch (1) on Tray 1 side cover and open thecover.