Oki C9800 Series Service & Troubleshooting Manual

Also see for C9800 Series: Specifications User guide Manual Safety and regulatory information Regulatory and safety information

Contents

Oki C9800 Series Service & Troubleshooting Manual Manual pdf 7 page image

Chapter 1Printer Maintenance Procedures1.1 Service Maintenance ProceduresPerform the following procedures whenever you check, service, or repair the printer. Cleaning theprinter, as outlined in the following steps, assures proper operation of the printer and reduces theprobability of having to service the printer in the future. The frequency of use, Average MonthlyPrint Volume (AMPV), type of media used, and operating environment are factors in determiningthe frequency of this maintenance procedure. Be sure to record the number of sheets printedbetween each service visit and attach the PS test page, Demo Page, and configuration sheets toyour service log for future reference.Recommended Tools• Toner vacuum cleaner• Laptop computer with:(Windows XP)(Current Model Print Drivers)(Current Command Workstation loaded)(Kodak Calibration Pack)• Clean, dry, lint-free cloth• Black, light protective bagPerform these routine maintenance procedures during the course of servicing the printer.• Clean the feed rollers, exit rollers, and guides; replace as necessary.• Remove and clean all paper trays.• Clean the Color Registration and Automatic Density Control Sensors.• Check cleanliness of interior and exterior, including fans; clean as necessary.• Check the print engine and Fiery Controller firmware version located on the first page of theconfiguration sheet. Update as necessary.• Print a PS test page and Demo page, diagnose, and repair any problems as indicated.• Perform the Printer calibrations in Chapter 2.• Review proper printer operation using a customer file, if possible. Check with the customerregarding any special applications they may be running.• Review with the customer all work that was performed; and discuss proper printer care andthe importance of properly using the shut down sequence to prevent Hard Driveissues.