Oki MPS420b User Manual

Also see for MPS420b: Maintenance manual Material safety data sheet

Contents

Oki MPS420b User Manual Manual pdf 67 page image

Troubleshooting > 67SOFTWARE PROBLEMSYour software (operating environment, applications and printer drivers) controls theprinting process. Make sure you have selected the right driver for use with your printer.See your software documentation for more information.HARDWARE PROBLEMSSYMPTOM PROBLEM SOLUTIONPrinting isgarbled.Incorrect driver is installed. Install an appropriate driver.Printer’s output isbelow ratedspeed.Much of the printing delayswill be caused by yourapplication. Sometimespurely text documents willprint slowly depending onthe selected fonts and howthey are transferred to theprinter.For maximum speed, use text inyour document and use a printerresident font.Size of top marginincreases witheach pageprinted.Creeping text. Number oflines per page in software isnot equal to number of linesper page of printer.Many software packages assume 66lines per page, but your printer’sdefault is 64. Adjust softwareaccordingly, or set LINES Per PAGEin the soft control panel to equallines per page in your software.SYMPTOM PROBLEM SOLUTIONGraphic imageprints partly onone page, partlyon the next.Insufficient printer memoryfor this image at thisresolution.Change the resolution, reduce theimage size, or install more memoryin your printer.When you try toprint nothinghappens, butprinter indicates itis ready toreceive data.Configuration error. Check cable connection. If more thanone printer is available, make sureyour printer has been selected.Garbage prints. Incorrect cable configuration.Also, see Software Problems.Check cable configuration,continuity, and length.Printer freezes ordisplays errormessage whencomputer isrebooted.Booting the computer whilethe printer is on can cause acommunications error.Turn printer off before rebootingcomputer.Odors. Gases are given off by formsor adhesives passing throughthe hot fusing unit.Make sure the forms you use canwithstand heating, and provideadequate ventilation.Printer is on butmust warm upbefore a job isprinted.Power Save mode is set on toconserve energy. The fusermust heat up before you canbegin printing the next job.To eliminate warm up delay, changePower Save setting.