|User’s Guide: English 139Problem SolvingThis section lists the most common problems you mayencounter while using this machine.Printing a Cleaning PageIf you notice repeating marks or imperfections on yourprintouts, try printing a cleaning page before you replacethe image drum.Cleaning page process Removes residual impurities from printing surfaces. Reduces problems such as repeating marks, blotching,and shading.To print a cleaning page1 Press the Menu/Exit key to activate the menu mode.2 Press Ä continuously until Printer Cleaning displays.3 Press Enter. After a moment the cleaning page prints.Clearing a Document JamWhen a document jam occurs, your machine beeps and anerror message appears in the display. If the jammed documentappears to be positioned straight in your feeder, press theStop key to try to feed the document the rest of the waythrough the feeder. If this fails, follow the instructions below.1 Turn off the power switch.2 Lift the document tray up and back on its hinges.1