Page: 71Service Guide OKIPAGE 10eChapter 6 Troubleshooting6.5.2 Status Message TroubleshootingIf the problems cannot be corrected by using the LCD status message/problem list, follow the troubleshooting flowchartsgiven here to deal with them.No. Trouble Flowchart number1. The printer does not work normally after the poweris turned on.(1)2. Jam alarmPaper input jamlPaper feed jamlPaper exit jaml(2) - 1(2) - 2(2) - 33. Paper size error (3)4. Fusing unit error (4)5. SSIO (Synchronous Serial Input/Output) error I/F timeout (noresponse) between the printer and an optional tray (High CapacitySecond Paper Feeder, Power Envelope Feeder).(5)6. Fan error (6)Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange(BPX) for any updates to this material. (http://bpx.okidata.com)
