Section 4è Problem Solvingå38 OKIPAGE12i User’s GuideClearing Paper JamsTo reduce paper jams:• Do not fill tray above Paper Full mark.• Use only recommended paper weight- Tray: 16 to 28 lb. (60 to 105 g/m2 )- Manual feed: 16 to 32 lb (60 to 120.5 g/m 2)• Do not open the cover, or remove the paper tray during a printjob.• Do not switch paper exit paths while printing.• Use paper that is smooth and of high quality.• Store paper in its ream wrapper until you are ready to use it, andkeep it away from moisture or other conditions that can cause itto wrinkle or curl.• Avoid printing on both sides of the paper for more than a fewpages, or preprinted documents that have been in a photocopier.• Try paper before you buy in quantity.If a paper jam message displays, remove the jam using the instructionsthat follow.TRAY n INPUT JAMï “n” indicates the tray in which the jam occurred1. Slide the paper tray out of the printer.2. Remove the sheet that did not feed.3. Check the remaining sheets to make sure they’re not wrinkled orstuck together. Replace the tray.4. Open and close the cover to clear the display message.LETTER LEGALA4OTHERENVREADYATTENTIONMAN FEEDDATATRAY n FEED JAM or PAPER EXIT JAM (top bin)displays when paper exits to the top bin1. Open the cover. Lift out the image drum. Be careful: the fuserunit at the back of the printer is hot!