Oki OKIPAGE 12i User Manual

Also see for OKIPAGE 12i Series: Brochure & specs User guide User guide User guide User guide

Contents

OKIPAGE12i User’s Guide 47æ4 Problem SolvingHardware ProblemsSymptom: Graphic image prints partly on one page, partly on thenext.Problem: Insufficient printer memory for this image at thisresolution.Solution: Change the resolution, reduce the image size, or installmore memory in your printer.Symptom: Nothing happens, but printer indicates it is ready toreceive data.Problem: Configuration error.Solution: Check cable connection; if serial, make sure appropriateMODE command has been used (PC). If more than oneprinter is available, make sure your printer has beenselected. Make sure your printer is on-line.Symptom: “Garbage” prints.Problem: Incorrect cable configuration. (Also, see “SoftwareProblems.”)Solution: Check cable configuration, continuity, and length.Symptom: Printer freezes or displays error message when computeris rebooted.Problem: Booting the computer while the printer is on can cause acommunications error.Solution: Take printer off-line before rebooting computer.Problem: Gases are given off by forms or adhesives passingthrough the hot fusing unit.Solution: Make sure the forms you use can withstand heating, andprovide adequate ventilation.