41356801TH Rev.1 98 /2-2-a• No Check the gears (transfer roller gear, idle gear and reduction gear).• Yes Is the fusing unit being installed properly?• No Install the fusing unit properly.• Yes Is the image drum cartridge being set properly?• No Set the image drum cartridge properly.• Yes Clean the paper sensor on the power supply/sensor board or replace the power supply/sensorboard.[JAM error]2-3 Paper exit jam• Does the paper exit jam error occur when the power is turned on?• Yes Is the paper on the outlet sensor plate?• Yes Remove the paper.• No In the operation of the outlet sensor plate normal (moves freely when it is touched)?• No Replace the outlet sensor plate.• Yes Clean the outlet sensor on the power supply/sensor board or replace the power supply/sensor board.• No Is the face-up stacker pulled out completely from the printer or, pushed into the printercompletely?• No Pull the face-up stacker out of the printer completely or push it into the printer completely.• Yes Is the eject roller assembly being installed properly?• No Install the eject roller assembly properly.• Yes Has the coil spring come off the eject roller assembly?• Yes Install the coil spring to the eject roller assembly.• No Replace the eject roller assembly.
