Panasonic 9TGCF-181A Operating Instructions Manual

32 TroublesahootingDealing with Problems (Summary)The display cannot be ro-tated and the operation ofthe touch pad and the touch-screen do not match the dis-play angleThe display is not rotatedautomatically by switchingfrom Laptop mode to Tab-let mode, or vice versaWhen the screensaver startswhile the display is rotated,nothing is displayed on thescreenDisplay RotationWhen some applications are running, the display may not be rotated and the operation ofthe touch pad and the touchscreen may not match the display angle. Press the rotationbutton 1 - 3 times (until the operation of the touch pad and the touchscreen matchesthe display angle). After exiting the application, rotate the display, then start up theapplication again.If the problem persists, restart the computer.Confirm that the default angle of each mode is correctly set. ( “Display Rotation”)Do not switch from Laptop mode to Tablet mode, or vice versa, while Windows is in theprocess of switching users with the Fast User Switching function.Some screensaver types do not display anything on the screen for the first minute or so.Try changing the screensaver type.Touch Pad / TouchscreenIf you are using an external mouse, ensure that the external mouse has been connectedcorrectly.Restart the computer by using the keyboard (Press , U , and select [Restart] withR ).Be sure to use the Display Rotation Tool to rotate the display.If the computer does not respond to keyboard commands, read “No response”( page 33).When the Microsoft® IntelliMouse™ Wheel mode or the original mode is set for thetouch pad, only scroll operations are possible for the right part or bottom part of the touchpad. In this case, cursor operations are possible by using the work surface excluding theright part or bottom part. When no mode is set, the entire surface of the touch pad can beused for cursor operations.Has the Setup Utility been used to set [Touch Pad] to [Enable]?When external mouse drivers are installed (e.g., Intellimouse), the touch pad may not beused.Has the touch pad driver been properly installed?As a result of the physical characteristics of the touchscreen, sometimes the position ofthe stylus does not match the position of the cursor on the screen. This is not a malfunc-tion. Perform [Calibration] ( page 14).Has the Setup Utility been used to set [Touchscreen] to [Enable]?When mouse drivers are installed (i.e. IntelliMouse), the touchscreen is unable to beused.Has the touchscreen driver been properly installed?The cursor cannot be con-trolled properlyThe cursor does not move inscrolling area of the touchpadUnable to input using thetouch padUnable to point correctlywith the stylus includedwith the computerUnable to input by touchingthe displayIs Acrobat Reader installed?If Acrobat Reader is not installed, run [c:\util\reader\acroreader51_enu_full.exe] in [start]- [Run] to reinstall the program. When installing the program, do not change the instal-lation destination folder. If the destination folder is changed, the Reference Manual can-not be opened from the [start] menu.Reference ManualThe Reference Manual isnot displayed