17[Please insert video tape.]‘ REC, PLAY (1), FF (5), REW (6) or PAUSE(;) is pressed when no cassette is in the VTR.Insert a video cassette.[LOW RF]‘ Are the video heads dirty?Clean the video heads using the accessory DigitalVideo Head Cleaner.Before Requesting ServiceBefore requesting service, check the following points once again.[Recording not allowed. Check setting of the record-prevention tab.]‘ Have you pressed REC while using a cassette tapewhose accidental erasure prevention tab has beenset to the SAVE (open) position?Use a cassette tape whose accidental erasureprevention tab is set to the REC (closed) position.VTR does not operate correctlyThe symptom description is indicated in quotations “ ”.“VTR display is not illuminated.”‘ Press the power switch. No displays will appear whilethe power is off.‘ Power cord is not connected. Reconnect power cordto VTR.“VTR picture does not appear on monitor screen.”‘ The connections are incorrect.Check the connections with the monitor.Playback does not operate correctlyThe symptom description is indicated in quotations “ ”.“The playback picture contains rectangular blocks of picturenoise or the whole screen becomes black.”‘ Video heads are clogged or worn. Use the DigitalVideo Head Cleaner supplied with the VTR. (Seepage 18.) If the picture is still not clear after using it,consult your dealer for further advice.Recording does not operate correctlyThe symptom description is indicated in quotations “ ”.“1 indication flashes whenever recording is attempted.”‘ The record prevention tab on the cassette is open.Close the record prevention tab. (Slide it in thedirection of the [REC] arrow.)“Recordings cannot be made.”‘ Does INPUT SELECT setting match the sockets thatare actually connected?‘ The connections are incorrect. Check thatconnections for external video and audio source arecorrect. See page 8.On Screen Display MessagesBefore requesting service, check the following points once again.The error message is indicated in brackets [ ].DisplayU10U11H01H02F03F04F05F06F07F09F14H17H18H19DescriptionCondensation has formed. Wait until this displayclears.The video heads are dirty. Clean them.The cylinder does not start up properly or cylinderlock-up has been detected during regular rotation.(The cylinder and/or driver may be defective.)CAP FG is not activated at the down position(EJECT through REV). (The capstan and/or drivermay be defective.)Mechanical lock-up has occurred during anoperation other than unloading.Loading motor has locked up during the tapeunloading operation. (The mode switch or tapeloading mechanism is defective.)Something is wrong with the reel FG input duringloading and/or unloading.Slot motor has locked up during the slot INoperation.Slot motor has locked up during the slot OUToperation.Communication is no longer possible between thetimer microcomputer and syscon microcomputer.Down position has been detected while operationwas being transferred to unloading in a mode otherthan EJECT.Supply reel lock-up has been detected duringregular travel.Take-up reel lock-up has been detected duringregular travel.Fan motor fails to work when the power is turnedon.Self Test IndicationThis VTR has a self-diagnosis and display function. If theVTR detects trouble during installation or during use, thefollowing indications automatically appear in the VTRdisplay. Indications are displayed in the form of a singleEnglish letter plus two numbers such as [H01].